Icsolutions customer service. You can contact them at 1-888-506-8407 for any issues, including adding money, account setup, and Mailing Address: ICSolutions Customer Service 2200 Danbury Street San Antonio, TX 78217 You must have funds available on your ICSolutions account in order to schedule a remote visit. Once confirmed, click Done to exit. Mail: Request a registration form by calling ICSolutions customer service, complete it, and mail it to the address provided. com for up-to-date information for phone services or contact visitation scheduling. ICSolutions offers solutions for total inmate management, from booking to release. Please take special note: ONSITE VISITATION SESSIONS · Visitors will be required to enter your confirmation code to log on to the video visitation station at the facility in order to connect to your visit. They can help block calls from specific inmates. See BBB rating, reviews, complaints, and more. For Inmate Debit Account, include with your payment, your name, your address, your daytime telephone If you have any questions or concerns regarding ICS or its services, you may contact ICS by emailing ICS-Customer@ICSolutions. Toll-Free Number: You can fund your account by calling the ICSolutions customer service line at 1-888-506-8407. Field Support Technician (Sacramento, CA) Spalding County Jail contracts with ICSolutions to provide inmate calling services. icsolutions. Be prepared to verify your identity and provide the phone number you want to unblock. Contacting Customer Service: Call ICSolutions' customer service and request to unblock the specific number. If you desire, your Customer Care To request a refund, contact Customer Service at 888-506-8407 or email icscustomer@icsolutions. Posters identify the upcoming transition date, calling rates and ICSolutions’ name and toll-free customer service number for friends and family to set up prepaid accounts. 1 (888) 506-8407 You can also call our toll-free customer service center at 1 (888) 506-8407. For inquiries regarding inmate calls, please contact Gove County Jail at 785-938-2250 or visit their website at www. Consumers are mostly dissatisfied. Our Customer Care Representatives are available 24/7/365 to assist callers in establishing PrePaid Collect or Debit Calling accounts. Provider & Account Setup McNairy County Jail has partnered with Inmate Calling Solutions to provide inmate phone services. Provider & Account Setup Wasco County Jail partners with ICS Corrections, Inc. To establish an account or add funds, you can visit the ICSolutions website or call their customer service line at 888-506-8407. 6 star rating based on 199 customer reviews. Please continue to monitor ICSolutions website www. Please use the dropdown list below to locate the phone number for the facility your loved one is located at. Have your account information and payment details ready when you call. Be prepared to provide the inmate's information, your payment details, and the deposit amount. . Customer service is available 24/7 at 1-888-506-8407. will require customer service assistance at 888-646-9437. Online Portal: The ICSolutions website provides a secure portal to fund accounts using a debit card or credit card (Visa and MasterCard accepted). ” Our 40+ account managers across the country are dedicated to making sure your needs are met and your satisfaction is guaranteed. Start typing the facility name and select the facility name from the dropdown list. com or contact their customer service line at 1-888-506-8407. T he international customer service number for validating your phone number is 210-501-0115. Provider & Account Setup Kinney County Jail has partnered with ICSolutions to provide inmate calling services. Customer Care Representatives are available 24 hours a day, 365 days a year to answer your questions and process your purchase. To set up an account or for any questions related to inmate calling, you can visit the ICSolutions website at www. Calls can be completed to cell phones, internet phone services, or other services which do not provide Traditional Collect billing. Refunds can also be requested by mail to ICSolutions, 2200 IMPORTANT NOTICE NEW INMATE COMMUNICATION SERVICES PROVIDER BEGINNING FRIDAY, AUGUST 1, 2025, ICSOLUTIONS WILL BEGIN PROVIDING INMATE Contact ICSolutions, available 24 hours a day, every day, at 888-506-8407. Technical Support Representative ICSolutions has a number of web applications that support external portals for online users, call center agents and the internal customer service personnel. com). ICSolutions Attn: Customer Service Department/Prepaid Account 2200 Danbury Street San Antonio, TX 78217 When purchasing prepaid phone services through a mail-in purchase, please be sure to include with your payment, your name, address and the designated telephone number you wish to receive calls. If you desire, your Customer Care Customer Care Representatives are available 24 hours a day, 365 days a year. ICSolutions offers you the option to set up one of two account types that enable you to purchase prepaid minutes to receive calls placed to you by an incarcerated person. ICSolutions Phone Number and Customer Service If you need help, ICSolutions has a customer service line. ICSolutions is proud of our reputation for outstanding service. You may also submit your request via our Contact Form at www. By mail, sending cashier's check or money order to: ICSolutions Attn: Customer Service 2200 Danbury Street San Antonio, TX 78217 Professional Visiting: The Jail uses a cloud-based software to manage room reservations (bookings). Leave a review and share your experience with the BBB and ICSolutions. If this does not resolve the issue you may need to also add our customer service number 888-506-8407 to your contact list and contact your carrier to have them unblock calls from the ICSolutions phone numbers associated with the facility. Sign in or create an account to access their services. org for further If you have previously blocked calls and want to remove the block, contact ICSolutions customer service at 888-506-8407. Their website, www. To set up an account, manage calls, or address any related inquiries, individuals can reach ICSolutions via their website at www. 4. Mail-In Money Order: While less common, users can send a money Provider & Account Setup Curry County Jail contracts with ICSolutions to provide inmate phone services. Sales Keefe Group prides itself on “Innovative Solutions and Exceptional Service. com or in writing to: ICSolutions Attn: Customer Service 2200 Danbury Street San Antonio, TX 78217 Be sure to include your name, address, and the Prepaid Account phone number with an e-mail or mail-in refund request. To block calls from an inmate at Gilliam County Jail, contact ICSolutions customer service at 1-800-464-8957. Also one week prior to cutover, we activate prepaid account Toll-Free Number: Call ICSolutions' customer service line at 1-888-506-8407 to deposit funds over the phone. Alternatively, written correspondence can be sent to ICSolutions, Customer Service, 2200 Danbury Street, San Antonio, TX 78217. When registering, all the required fields must be completed. To request a refund, contact Customer Service at 888-506-8407 or email icscustomer@icsolutions. ICSolutions. Visitation Limits: The specific number of visits an inmate can receive per week or month may vary depending on their housing assignment and behavior. View BBB customer reviews of ICSolutions. ICSolutions handles all aspects of inmate communication, including account management, billing, and customer support. Online at www. com 2. ICSolutions provides prepaid phone services and products for friends and family. Customer Care Representatives are available 24 hours a day, 365 days a year, to submit your inquiry for review by our investigations team. Toll-Free Number: Call ICSolutions' toll-free customer service number at 888-506-8407. ICSolutions customer care Read 13 answers from staff, experts and other customers to Icsolutions questions about products and services or ask your own question. for its inmate phone services. Our investigations team will determine the root cause of the problem and notify you of those results. Providing Account Information: Be prepared to provide relevant account information to verify the request. If you need to block calls from an inmate at Northumberland County Jail, you can contact ICSolutions customer service at 888-506-8407 for assistance. ICSolutions is the telephone service provider at the correctional facility where your friend or family member is housed. Contact the detention center for detailed information. To unblock a number later, contact ICSolutions again and request the removal of the block. Be prepared to provide the inmate's information and your payment details. Inmate Calling Services Refund Policy ICSolutions offers refunds for unexpired balances in Prepaid Accounts upon request. Our first line of support is preventive maintenance, along with automated monitoring of the ICSolutions Advanced Technology information: Inmate telephone service is provided through ICSolutions. com. com, provides resources for managing inmate call accounts. Refunds can also be requested by mail to ICSolutions, 2200 Danbury Street, San Antonio, TX 78217. Create an account and schedule appointments at: 1. While the core of our business is Inmate Telephone Service, we can provide a host of ancillary services; some built in to our ENFORCER® calling Not BBB Accredited. 3. You can contact ICSolutions Customer service at (888) 506-8407 or by email at customer@icsolutions. Your confirmation code is made up of the Customer service can be reached at 888-506-8407. If you have issues validating your number or need any assistance with your ICSolutions account, contact customer support at 1-888-506-8407. For questions or assistance regarding the telephone system or services, please contact the ICSolutions Customer Call Center at (888) 506-8407, 24 hours a day, 365 days a year, or via email through their Contact Form. 13. Once you are logged into your existing ICSolutions® account or have created a new ICSolutions® account and logged in, click What would you like to do? and select Register for Visitation. They will provide you with information on all of our prepaid phone service options, payment purchase options, and answer any questions you may have. Long Distance Phone Service in San Antonio, TX. To request a refund via our toll-free customer service hotline, please call (888) 506-8407. 25% of users would likely recommend Icsolutions to a friend or colleague. Tablet Refund Process 2. Contact ICSolutions customer service as soon as possible if you need to cancel or reschedule. ICSolutions offers several calling options, including collect calls, prepaid calls, and debit calls. govecountykssheriff. Be sure to include your name, address, and the Prepaid Account phone number with an e-mail or mail-in refund Mailing Address: ICSolutions Customer Service 2200 Danbury Street San Antonio, TX 78217 View BBB customer reviews of ICSolutions. Phone: Call ICSolutions customer service at 888-506-8407 and speak to a representative who can assist you with the registration process. ICSolutions provides full warranty and maintenance on all of our products and services, at no cost to our clients, for the entire contract duration. ICSolutions Attn: Customer Service Department/Prepaid Account 2200 Danbury Street San Antonio, TX 78217 When purchasing prepaid phone services through a mail-in purchase, please be sure to include with your payment, your name, address and the designated telephone number you wish to receive calls from. Icsolutions has 1. Provided through ICS Corrections' billing agent ICSolutions, Prepaid Collect allows you to recieve inmate calls to your specific phone number. com or by calling our corporate office at They will provide you with information on all of our prepaid phone service options, payment purchase options, and answer any questions you may have. Calling 1-888-506-8407 3. Account registration and funding can be managed online through the ICSolutions website (icsolutions. ICSolutions operates as their billing agent, managing all aspects of account setup, funding, and customer service. To set up an account, manage calls, or add funds, you can access the ICSolutions website at www. Customer service can be reached at 1-888-506-8407. com or call their toll-free customer service number at 888-506-8407. com or by contacting customer service at 1-888-506-8407. Toll-Free Phone Number: Users can call the ICSolutions customer service line to make a payment over the phone using a debit card, credit card, or prepaid card. You may also submit your request in writing to: ICSolutions Attn: Customer Service 2200 Danbury Street San Antonio, TX 78217 For mail in requests, please be sure to include: • Your Name • Return Address • Telephone Number designated to the Prepaid Provider & Account Setup ICSolutions provides the inmate phone services for Comal County Jail. ovumjkq bqnlh qftotzc qwahjy dbf fefgyrmd shfi pducpzoo vrlch gbs